What is smart life?
Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter.
Who owns Smart Life app?
Smart life app belongs to tuya inc. Tuya smart is an Iot platform company which also owns “Tuya Smart” APP.
Smart life APP install?
Method 1: Search “Smart Life” at google play or ios app store.
Method 2: Scan the QR code to download.
Is Tuya and smart life the same?
Yes, they are similar app.
The difference between them is that the name is different, and the UI design is somewhat different. The function is almost the same.
You can refer to this blog post: Tuya Smart vs Smart Life
Is the Smart Life app free?
Yes, it is free to use. However, there may be a charge for a value-added service in the APP, such as video cloud storage, phone calling and texting.
Is there any official website for smart life app?
No, the only official website is tuya.com. It seems that the company has not created a separate official website for the smart life app.
Smart life app for PC?
This app can only be used on the mobile phone, there is currently no client software dedicated to the PC. Of course, you can use it on an iPad-like tablet, if you need a larger control screen.
What devices work with smart life?
There are too many, and the product categories in Smart life cover almost any electrical equipment at home.
For example: light switches, sockets/plug, light bulbs, light strips, ceiling lights, fan switches, electric curtains, humidifiers, household appliances, sensors, cameras, door locks, etc.
Check some exact smart life devices here.
How to use smart life?
You can get any help from this official instruction, including account, home management, device management, smart fuction, notification, etc.
Third Party Tutorial
Smart life works with many third party platform, such as amazon alexa, google home, IFTTT, smartthings, xiaodu , tmall, xiaoai, dingdong, xiaowei and etc.
You may want to know:
How to connect smart life to alexa?
How to connect smart life to google home?
Smart Life App FAQs
Please follow this official Faqs guide:
This guide contains the following common questions:
Device networking issues
My device was disconnected，how can I reset it?
What should I do when my device goes offline?
The light changed from flashing to regular, but it still fails to connect?
(For most of the Routers)How to configure separate Wi-Fi SSIDs for 2.4 GHz and 5 GHz bands?
What should I do when my device fails to connect to the network?
Device can not resume after a power failure?
App use issues
The function and usage limit of Tuya Smart app and Smart Life app.
I have a device whose old schedule (ghost schedule) is active?
How do I restore a faulty device to factory settings?
Why can’t I receive pushed messages from the app?
What should I do when a smart task (one-click or automation) runs incorrectly?
What should I do when a timed task is not performed correctly?
What should I do when a firmware upgrade fails?
Unable to share devices with my family/others?
How to configure Tap-to-Run and Automation?
How do I download my camera videos stored on the cloud?
Can I view my camera videos stored on the cloud on my PC?
Can I use your app on iPad？
Third-party control issues
The app can control the device, but it failed to use the Third-party control?
What kind of voice commands does Alexa Echo support?
What language does Google assistant support?
Does Zigbee device support voice control?
Does the group created in this app support Alexa/Google/IFTTT voice control?
After I add a tap-to-run scene to Siri and delete it, I add another tap-to-run scene with the same name to Siri. Why does the system inform me that the name is in use?
Can I directly connect my devices to a third-party smart speaker?
Why doesn’t a smart speaker respond when I use it to control devices or scenes?
Why does “Incorrect username or password” display when I register an account and bind a skill?
Smart life devices offline
If the device was previously connected to the Internet, please check the following:
- Confirm that the network router is working, and restart the router if necessary
- Determine if there are too many devices connected to the router. If it is overloaded, the previously connected smart device may be kicked off.
- Check whether the device is in the reset state. Sometimes the device may be reset accidentally.
Smart life change wifi network
If you change the network password, you must re-configure all devices to the network. Currently, there is no fool-like one-key switching method to solve this problem. You can only reconnect one by one.
Smart life customer service
Hotline: (001)844-672-5646
Online Support:
- Access tuya.com
- Click the Support Icon in the lower right corner
- You will see the support options
Email: service@tuya.com
